Privacy Policy
How we collect, use, and protect your information
Consent
By using our website, you consent to this Privacy Policy and agree to its terms.
Information We Collect
We may collect personal information that you voluntarily provide, including:
- Your name, email address, phone number, or other contact details when you reach out to us
- Enquiry details such as your intended service, travel dates, or project requirements
- Any other information you choose to include in your message or form submission
We also collect information automatically through site usage, including:
- IP addresses
- Browser type and version
- Pages visited, date and time of visit
- Referring and exit pages, and click data
How We Use Your Information
We use the information we collect to:
- Operate, maintain, and improve our website
- Respond to your enquiries and provide the services you request
- Personalise your experience and provide relevant content
- Analyse website usage and trends to improve user experience
- Communicate with you, including updates, service information, and customer support
- Prevent fraud and ensure website security
Log Files
Like most websites, we use log files to track visitor activity. This information helps us analyse trends, manage the site, and improve user experience. The data collected through log files is not personally identifiable and is used for statistical analysis only.
Cookies and Tracking Technologies
Our website uses cookies to enhance your experience by remembering preferences and customising content. You can disable cookies through your browser settings, though some features of the website may not function properly as a result.
Third-Party Cookies
We may use third-party services, such as Google Analytics or Google Ads, which may place cookies to deliver analytics data or targeted advertising. These third-party cookies are governed by their own privacy policies. Examples include:
Mountain Air Services has no control over third-party cookies. We encourage you to review the privacy policies of any third-party services you encounter through our site.
California Consumer Privacy Act (CCPA)
If you are a California resident, you have the right to:
- Request disclosure of the personal data we collect about you
- Request deletion of your personal data
- Opt out of the sale of your personal data
We will respond to any verified CCPA requests within 30 days. To submit a request, contact us at info@mountainairservices.com.
General Data Protection Regulation (GDPR)
If you are located in the European Union, you have the following rights regarding your personal data:
| Right | What It Means |
|---|---|
| Access | Request a copy of the personal data we hold about you |
| Rectification | Request correction of inaccurate or incomplete data |
| Erasure | Request deletion of your data under certain conditions |
| Restriction | Request that we limit how we process your data |
| Objection | Object to the processing of your personal data |
| Data Portability | Request transfer of your data to another service provider |
We will respond to all GDPR data requests within 30 days of receipt.
Children’s Privacy
Protecting children’s privacy online is important to us. Our website does not knowingly collect personal information from children under the age of 13. If you believe your child has provided personal information on our site, please contact us immediately and we will take prompt steps to remove it from our records.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any updates will be posted on this page with a revised date. We encourage you to review this policy periodically.
For any questions or concerns regarding this Privacy Policy, please contact us at info@mountainairservices.com or visit our Contact Us page.